Time is Money

Do your customers or clients earn lots of money? What does a minute cost them while they are waiting for their application? What does it cost to get confused or lost? What does it cost when the workflow does not match how they work?

Frictionless design is the idea that you remove all the barriers to getting work or your task done. Design the best design and then make it perfect for the customer. Do not let the application get in the way of doing work. Do not make the user think about how the application is built when trying to get work done.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s